At Little Yuktha – Wrapped with Love, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.
1. Information We Collect
When you use our website, create an account or place an order, we may collect:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Order Information
- Products purchased
- Order details
- Payment status
- Delivery and tracking information
- Cancellation, return or replacement details
Technical Information
- IP address
- Browser and device information
- Website usage information
- Cookies and similar technologies
We only request information that is reasonably necessary to provide our services and process your orders.
2. How We Use Your Information
We may use your information to:
- Create and manage your account
- Process and fulfil orders
- Process payments
- Deliver products to you
- Provide order and shipment updates
- Respond to customer-support requests
- Process cancellations, returns and replacements
- Send WhatsApp, SMS or email order notifications where applicable
- Improve our website, products and services
- Provide relevant offers and promotional communications where permitted
- Prevent fraud, misuse and unauthorized activity
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through third-party payment providers.
Little Yuktha does not intend to store your complete debit card, credit card, UPI PIN or banking credentials on its own servers. Payment information may be handled directly by the relevant payment provider in accordance with its privacy and security practices.
4. WhatsApp Communications
We may use WhatsApp to provide:
- Order confirmations
- Shipping updates
- Delivery notifications
- Customer-support communication
- Other transaction-related updates
Where required, we will obtain appropriate consent for promotional communications. You may contact us to request that eligible promotional communications be stopped.
5. Shipping & Delivery Partners
To fulfil your order, certain information such as your name, phone number, shipping address and order details may be shared with delivery and logistics partners, including DTDC or other applicable courier providers.
This information is shared only to the extent reasonably necessary to deliver and track your order.
6. Information Shared With Service Providers
We may work with trusted third-party service providers for services such as:
- Payment processing
- Shipping and delivery
- Website hosting
- Email services
- WhatsApp/SMS communication
- Website analytics
- Customer support
- Security and fraud prevention
These service providers may receive information required to perform their services.
7. Cookies
Our website may use cookies and similar technologies to:
- Keep your shopping cart active
- Remember login or website preferences
- Improve website performance
- Understand how visitors use our website
- Support analytics and marketing functionality where applicable
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Account Information
If you create a Little Yuktha account, you are responsible for keeping your login details secure.
You should notify us promptly if you believe your account has been accessed without authorization.
9. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no online system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Completing transactions
- Providing customer support
- Maintaining business and transaction records
- Resolving disputes
- Preventing fraud
- Meeting legal and regulatory requirements
When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal obligations.
11. Children’s Privacy
Little Yuktha sells products intended for babies and children, but our website is intended for use by parents, guardians and other adults.
We do not knowingly seek to collect personal information directly from children. Purchases and account activities should be completed by a parent, guardian or authorized adult.
12. Marketing Communications
With appropriate consent, we may send information about:
- New arrivals
- Special offers
- Discounts
- Gift collections
- Seasonal campaigns
- Little Yuktha updates
You may unsubscribe from promotional emails or contact us to request removal from eligible marketing communications.
Transactional messages such as order and delivery notifications may still be sent when necessary to fulfil your order.
13. Third-Party Links
Our website may contain links to third-party websites, social media platforms or other services.
Little Yuktha is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.
14. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to certain information we hold about you
- Request correction of inaccurate information
- Request deletion where legally permitted
- Withdraw certain consents
- Opt out of eligible promotional communications
To make a request, please contact us using the details below.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.
The updated version will be published on this page together with the revised Last Updated date.
16. Contact Us
For privacy-related questions or requests, contact:
Little Yuktha
Email: littleyuktha15@gmail.com
Phone: +91 7989063440
Location: India