At Little Yuktha – Wrapped with Love, we want you to be happy with every little purchase. If you receive a product that is damaged, defective or incorrect, please contact us and we will help you with the applicable return, replacement or refund process.
1. Eligibility for Returns
Eligible products may be returned or replaced when:
- The wrong product was delivered
- The product is damaged or defective
- The product received is materially different from what was ordered
The product must generally be unused, unwashed, undamaged and in its original packaging, with tags attached where applicable.
Products that have been worn, washed, altered or damaged after delivery may not qualify for return or replacement.
2. Products That May Not Be Eligible
For hygiene and product-safety reasons, certain products may be non-returnable unless they arrive damaged, defective or incorrect.
These may include selected:
- Newborn essentials
- Baby towels
- Bibs
- Burp cloths
- Personal-use or hygiene-related items
- Customised products
- Clearance or final-sale products
The product page or checkout page may specify additional exclusions.
3. Size or Colour Exchange
Where exchange is available, customers may request a different eligible size or colour subject to:
- Product availability
- Product being unused and in original condition
- Compliance with the applicable return period
Any applicable price difference or shipping charge will be communicated before the exchange is processed.
4. Replacement
If an eligible product is damaged, defective or incorrectly delivered, Little Yuktha may provide a replacement subject to verification and availability.
If the same product is unavailable, we may offer an alternative resolution, such as a refund or another eligible option.
5. Refunds
Approved refunds may be issued when:
- An eligible order is cancelled before dispatch
- An eligible return is approved
- A replacement cannot be provided
- Little Yuktha is unable to fulfil an accepted order
Refunds will generally be processed to the original payment method, subject to the payment provider’s processing timelines.
6. Refund Processing Time
Once a refund is approved, the amount will be initiated within [7 Business days].
The actual time taken for the money to appear in your account may depend on your bank, card issuer, UPI provider or payment gateway.
7. Shipping Charges
Shipping charges may be treated differently depending on the reason for the return.
For products that are damaged, defective or incorrectly delivered, Little Yuktha may provide return assistance according to the applicable case.
For customer-requested returns such as change of mind or size preference, return or shipping charges may apply where permitted.
The applicable charges will be communicated when the return request is reviewed.
8. Return Pickup
Where pickup is available, our courier or logistics partner may collect the eligible product from the delivery address.
In areas where pickup is unavailable, customers may be required to send the product back using the instructions provided by our support team.
9. Order Cancellation
Customers may request cancellation before an order is dispatched.
Once the order has been shipped, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable return process after delivery.
10. Damaged Package
If the package arrives visibly damaged or tampered with:
- Take photographs or a video of the package.
- Keep the packaging and product safely.
- Contact Little Yuktha as soon as possible.
- Provide your order number and supporting images when requested.
Our team will review the issue and guide you through the next steps.
11. How to Request a Return or Refund
Contact us with:
Order Number:
Customer Name:
Phone Number:
Reason for Request:
Photos/Videos: Where applicable
Contact
Little Yuktha
Email:littleyuktha15@gmail.com
Phone: +91 7989063440
Location: India
12. Policy Changes
Little Yuktha may update this Return & Refund Policy from time to time. The updated policy will be published on this page with the revised Last Updated date.